Reward and referral terms

Who may take part

Signed-in Downtown Piano Lab app users may take part. A membership payment must be made by an adult. The programmes are for personal, non-commercial use only.

5% for following on Instagram

The app creates a one-time code. Send it in a message to @downtownpianolab on Instagram. Once Meta confirms that the profile which sent the message follows Downtown Piano Lab, the app automatically adds 5% off one next DPL ticket purchase.

The reward may be received once per DPL account and once per Instagram profile. The code is valid for 24 hours and the awarded discount for 30 days. Discounts do not stack: if the account has a larger discount, the larger one is used.

DPL Club referral

A signed-in user receives a personal referral code. A new member who accepts it before purchase pays €34 rather than €39 for their first annual DPL Club membership.

Once Stripe or Paysera confirms the membership payment, the referrer receives one glass to use on one DPL concert evening. A new member account may have one referrer, and a person cannot use their own code.

No reward is granted for an app install, account creation or an unpaid payment session. The referrer cannot be changed after the code is accepted.

Refunds and abuse

If the membership payment is fully refunded, an unused referrer glass is revoked. A reward already used may be taken into account when deciding future eligibility.

Downtown Piano Lab may stop repeated, automated, fictitious or otherwise abusive attempts. A reward cannot be exchanged for cash, transferred to another account or sold.

Data and help

For Instagram verification we store only the Instagram-scoped ID provided by Meta, the verification state and dates - not the profile name or message history. For referrals we store the referral code, the internal IDs of both DPL accounts and the payment provider confirmation. See the privacy policy for more. Questions: info@downtownpiano.com.